Shipping policy

At Fans Give Back, every item is made just for you once you place an order. This means a little extra time to create something meaningful—thank you for your patience and support.


Order Processing Time

All orders are processed within 2–5 business days.

Because our products are made to order, processing times may vary slightly depending on demand and product availability.


Shipping Time Estimates

Once your order has been produced, estimated shipping times are:

  • United States: 3–7 business days
  • International: 7–21 business days

Please note that these are estimates and not guaranteed delivery times.


Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.


Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package every step of the way.


Shipping Delays

While we do our best to ensure timely delivery, we are not responsible for delays caused by:

  • Shipping carriers (e.g., USPS, UPS, FedEx)
  • Customs processing (for international orders)
  • Weather, holidays, or other unforeseen circumstances

Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If an order is returned due to an address issue, additional shipping fees may apply.


Lost or Stolen Packages

Fans Give Back is not responsible for lost or stolen packages confirmed as delivered by the carrier.

If you believe your package was lost or stolen, please contact the shipping carrier directly to file a claim.


Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery with:

  • Your order number
  • Photos of the damaged item and packaging

We will work with you to resolve the issue as quickly as possible.


Questions?

If you have any questions about your order or shipping, please contact us at:
info@lobbyads.com